AI Automation
AI Automation Services for Local Businesses
We build AI receptionists, chatbots and automations that answer customers, book appointments and follow up on leads, so you stop losing work to slow replies.
The problem
Where local businesses lose customers
Most local businesses don't lose customers to competitors. They lose them to missed calls, late replies and forgotten follow-ups. A caller who reaches voicemail rings the next business on Google. A website enquiry answered the next morning is already booked elsewhere. Hiring more staff to cover every hour is expensive, so the gaps stay open.
Process
How it works
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Find where the work leaks
We go through your phone, website, WhatsApp and inbox and count what comes in, what gets answered, and what goes cold.
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Pick one job to automate
We start with the single task costing you the most work, and write down what it should do and when it should hand over to you.
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Build it on your own tools
We connect it to the calendar, phone and CRM you already use, then test it against real enquiries from the last few months, not made-up examples.
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Run it beside you first
It handles a small share of the real volume while you watch every message, and we tune the wording until you'd have sent it yourself.
Use cases
What we automate for local businesses
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Answers every call, day or night, takes the details you need and puts the job straight into your calendar.
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Replies to questions on your website the moment they're asked, so nobody leaves because they waited.
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Answers WhatsApp messages the way a good member of staff would, and passes anything unusual to you.
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If a call goes unanswered, the caller gets a text within seconds asking what they need, before they ring someone else.
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Customers pick a slot themselves, and a reminder goes out before the day so fewer people forget.
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Lead follow-up and nurture
Every enquiry gets a reply, then a polite nudge a few days later if they've gone quiet.
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Google review requests after a job
Asks happy customers for a review at the moment the work is fresh, so your rating climbs without you chasing.
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Quote and estimate requests
Collects what you need to price a job, sends the quote out, and tells you when it's been opened.
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Invoice and payment chasing
Sends the invoice, then chases it politely until it's paid, so you're not the one asking twice.
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CRM data entry and syncing
New enquiries land in your system with the details already filled in, so nothing gets typed twice or lost in a notebook.
Cost
What affects the cost
Every project is priced after the discovery call, based on how many automations you need, which tools we connect to, call and message volume, languages, and whether you want ongoing monitoring and updates.
FAQ
Frequently asked questions
The parts that repeat and follow a pattern: answering calls and messages, booking jobs in, chasing quotes and invoices, asking for reviews, and keeping your records up to date. A good test is whether you could write the steps down for a new member of staff. Anything that genuinely needs your judgement stays with you.
Usually yes. We connect to most calendars, CRMs, phone systems, WhatsApp Business and website platforms, and we check yours on the discovery call rather than after you have committed. If something genuinely will not connect, we tell you then.
We watch the automations we run for you, so in most cases we spot a problem before you do. Nothing disappears silently either way: if something can't be handled, it falls back to a person. An unanswered call still rings your phone, a message the chatbot can't answer still lands in your inbox, and a failed step gets flagged to us rather than quietly skipped.
Either you or us - you choose at the start. If you set the tool accounts up yourself, they bill you directly each month and everything built in them stays in your accounts. If we set them up on our side, you pay us one monthly amount that covers those subscriptions instead. We go through both options on the discovery call so you know what you're choosing before anything gets built.
The size of the job more than anything else. One automation connected to one tool is a much smaller piece of work than several running together across phone, website and WhatsApp, in more than one language, with us monitoring them afterwards. We give you a figure after the discovery call, once we know which of those you need.